Stiles Support Ready When and Where You Need Us
Staffed by experienced service professionals, our call center is never closed. We field more than 36,000 requests each year, resolving 94% with just a phone call. When you connect, we can instantly access detailed data on your machinery, perform remote diagnostics and recommend the right fix, often within minutes. If complex needs arise, we also make time to give you the support and service you need.
When you need someone onsite, more than 150 Stiles Field Service Representatives—the industry’s largest factory-certified team—are ready to help. We have five regional locations and are prepared to respond wherever you are. As trusted advisors, we are often called to service machines sold by other distributors.
We understand the demands of high-quality production and we work hard to keep everything running smoothly.
24-Hour technical support – all week long, all year long.
Technical Support Manager: Geoff Nygren
- AOL Instant Messaging at StilesSupport
Phone Support – Normal Business Hours
For support Monday-Friday, 8:00 am - 5:00 pm local time, please contact your regional service office.
- Great Lakes: 616.698.7500
- North East: 914.407.6100
- South East: 336.665.0665
- Western: 909.980.7802
- South Central: 214.596.0670
Phone Support – 24-hour Emergency (after hours)
- Phone: 616.776.7959
- One of our Service Technicians will return your call within 30 minutes ($375/incident if the problem is resolved).
We definitely prefer the series of equipment Stiles has to offer. We are not just looking for a machine that’s cheap that we have a very low margin and beat out our competition because we barely spend any money on our equipment or software. We actually want a precision machine that actually lasts a really long time. We don’t see any reason why we’d go anywhere else.Steve Swanson | Plant Superintendent | Paladin Industries