Technical Support Get 24-hour support, 7 days a week, 365 days a year.
As part of your product warranty, you are entitled to two years of full technical support. This includes free updates, phone and e-mail support, Web-based diagnostics, and an unlimited number of support requests directed to our support team.
When you need support outside of normal business hours (8:00 am - 5:00 pm EST, Monday through Friday), our technical support professionals in our national office are available 24 hours a day, 365 days a year. Whenever you need us, we’re here to help.
With over 70 Field Service Representatives coast-to-coast, we have the industry's largest factory-trained team of service technicians. Each year, our highly trained Technical Support Representatives handle more than 36,000 technical support calls annually.
How to contact us for support.
- Phone (normal business hours)
(8:00 am - 5:00 pm EST, Monday through Friday), please call your regional service office.
- 24-hour Emergency Phone (after hours)
phone: 616.776.7959, and one of our Service Technicians will return your call within 30 minutes ($375/incident if the problem is resolved).
Send your questions to: moc.yrenihcamselits@ppushcet
- Instant Message
If you are online, you can contact us via AOL Instant Messaging at Stilesupport.