Support Stiles production machinery support assures your productivity.
Unanticipated downtime hurts productivity, profitability, and customer confidence. Our national network of five regional service centers and nationwide force of 100 Field Service Representatives put the industry’s best service where it belongs – close to you.
Your Stiles Field Service Representative is dedicated to supporting all of your production needs. But the support you get extends far beyond that individual expert to include a team that provides regional and national technical support, and calls on the expertise of our machinery suppliers. When you contact Stiles Service you tap into the combined experience of hundreds of professionals.
24-Hour technical support, all week long, all year long.
When you are in need of support outside of normal business hours (8:00 am - 5:00 pm EST, Monday through Friday), our technical support professionals in our national office are available 24 hours a day, 365 days a year. Whenever you need us, we’re here to help.
We also offer state-of-the-art tools that can analyze your equipment via phone line and portable video camera. Using these tools, our service professionals can help you:
- Diagnose and troubleshoot
- Assess machine performance
- Identify components
- Mount and/or remove components
- Review software/network systems
- Optimize equipment performance
With 100 field service representatives coast-to-coast, we have the industry's largest factory-trained service team. Each year, our highly-trained technical support representatives handle more than 36,000 technical support calls annually.
Prevent parts and service emergencies with Stiles routine maintenance programs
Downtime is expensive. We help you avoid service calls by offering the Stiles Routine Maintenance Program (RMP), a wise investment that can minimize repair costs and keep your production running smoothly. Stiles specialists can troubleshoot and solve potential problems before they disrupt production. We inspect your equipment and perform regular maintenance regardless of the manufacturer.